Aesthetic bookings now available online
You can now book Aesthetic (Botox/Filler) appointments with Dr. Totounchian directly online. Choose “Botox/Fillers with Dr. Totounchian” under appointment types.
Upgraded booking experience
We’ve migrated to a new online booking system — it’s faster, easier, and more intuitive to use.
Same-day urgent in-office appointments with
Registered Nurse (RN)
Available Monday–Thursday, 2:00–4:00 PM. Appointments open for booking at 10:00 AM each day.
For urgent issues only and must be one of the following:
- Cold, flu, cough, or sore throat
- Urinary tract infection symptoms
- Non-flu injections (as ordered)
- Sprains, strains, or minor injuries (non-chronic)
For details on visit types, learn more on our Same-Day Urgent Care page.
Cancel or reschedule from your confirmation email
Use the links in your appointment confirmation email to cancel or reschedule. Can’t find it? Search your inbox for “Careview Medical Centre” or simply “Careview”.
Same-day urgent TELE appointments with Dr. Charkhsas and Dr. Totounchian
Same-day urgent telehealth appointments open for booking at 10:00 AM and are available Monday, Tuesday, and Wednesday through our online booking system.
These visits are for urgent medical concerns only. Doctors will review your request and may cancel appointments that are not considered urgent, to ensure fairness and timely access for other patients.
Our office is very busy, and call volumes can be high. Our medical office assistants (MOAs) may not always be able to answer the phone immediately, but we are committed to returning every call. If you reach our voicemail, please select your doctor correctly and leave a detailed message. We will return your call as soon as possible — your patience is greatly appreciated.
Prescription renewals: For medication refills, please ask your pharmacy to fax a refill request directly to our office. Once reviewed and approved by your doctor, it will be signed and faxed back to your pharmacy. There is no need to call the clinic for prescription renewals.
For Phone and Telehealth visits: Doctors will make every effort to call or admit you into the virtual exam room as close to your scheduled time as possible. However, delays may occur due to emergencies or complex care situations.
Note: To enhance the quality of care, our doctors may use computer-assisted tools during your visit to support accurate documentation. If you prefer not to have this technology used, please inform your doctor at the beginning of your visit.
Important: Our clinic follows a strict no-scent policy. Please do not wear perfumes or scented products to in-office visits.
We also maintain a zero-tolerance policy for any verbal, emotional, or physical abuse toward our staff. Thank you for helping us maintain a safe and respectful care environment.